Today is National Common Courtesy Day!

 

“National Common Courtesy Day is observed annually on March 21st. This day brings awareness to how important common courtesy is in our lives.”- http://ow.ly/Zazkk

 

What ever happened to common courtesy & customer service?

 

Nobody can argue, customer service, particularly for service related industries, is the most important ingredient for success.

 

image: http://www.firstclassaccounts.com/wp-content/uploads/2015/11/frustrated.jpg

 

Throughout my career I have always tried to focus on customer service. If I’m asked to do something my aim is to under promise and over deliver. If there are delays I ensure that all stakeholders are kept in the loop. In my opinion, this is one of the most important elements of good customer service. I generally respond to every email, message or voicemail I receive (unsolicited selling excepted), even if it’s as simple as confirming I have received the communication.

 

Read the rest of the article here: http://ow.ly/Zazsi http://ow.ly/i/hmhSz

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s